As a truly worldwide organization, EY Global Delivery Services spans all geographies, practices, service lines, sectors and competencies with deeply-integrated services. With 20,000 people working from nine centers in five countries, GDS is online everywhere, helping deliver exceptional client service all the time; providing what you need, where you need it.
EY GDS Poland has been in operation since 2011, supporting 30 countries across 12 services in English andnon-English languages. Join one of our innovative and highly skilled teams in Enablement Services to provide high-skilled, and innovative services to support EY's global and local teams. Markets Services, Creative Agency Services, Executive Assistants (AWS), Finance and Accounting, Risk Management Services, Procurement Services and IT Services are among the services offered by Enablement Services. Find your team and gain valuable experiences that will last a lifetime.
Currently the center is seeking candidates for the position:
Essential Functions of the Job:
- Contact Clients AP department or Bill to Person of aged invoice as per the procedure
- Deliver the target set with respect to collections and dunning activities and meet the target on a daily basis
- Respond to emails & queries assigned in a timely manner
- Escalate disputes to appropriate departments with complete information
- Provide recommendations for any changes required to the Dunning & Collections standard operating procedures
- Coordinate for Third Party collections, wherever applicable
- Adhere to the efficiency, quality and business conduct parameters
Analytical/Decision Making Responsibilities:
The role holder is required to understand and administer the expectations from internal and external
accounting standards and statutory requirements
Knowledge and Skills Requirements:
- Be accountable and take ownership for the tasks entrusted to the role holder
- Strong research, communication and presentation skills
- Ability to successfully handle multiple tasks
- Good working knowledge of computers and financial tools and software packages
- Possess excellent communication skills both written and oral
- Ability to work independently with limited supervision
- An understanding of the principles of process improvement/automation
Education:
- Bachelor degree in finance or other business related major
Experience:
- Accounting experience mainly performing Dunning& Collections functions
- Experience gained in an outbound call center is preferred
- Experience gained in a shared services organization is preferred
We offer:
- Work in a dynamic teams
- Multisport card
- Private medical care
- Life insurance
- Language classes
- Healthy lifestyle program
