Our People & Places Solutions business – reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do – the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology – we're integrating a multitude of these solution elements to build the smart environments of tomorrow.
We have more than 1800 colleagues in Poland, supporting our business in all global regions. Our Global Delivery Center (GDC) engineers in Krakow and Warsaw office collaborate on the design and delivery of local and global projects in the fields of engineering, design and construction. Our Global Business Services (GBS) specialists provide global support and expertise in the fields of Accounting, Procurement, IT, HR and Graphic Design.
Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow.
We have more than 1800 colleagues in Poland, supporting our business in all global regions. Our Global Delivery Center (GDC) engineers in Krakow and Warsaw office collaborate on the design and delivery of local and global projects in the fields of engineering, design and construction. Our Global Business Services (GBS) specialists provide global support and expertise in the fields of Accounting, Procurement, IT, HR and Graphic Design.
Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow.
e3 Learning System and Topia Consultant
Location: Kraków
Job ID: HUM0000RQ
Your Impact:
As the e3 Learning Consultant, you will offer global tier 1 and administrative support aligned to the broader Learning strategy and other systems. In this role you will effectively and efficiently troubleshoot issues responding with clear explanations and instructions and adapt support to the user's needs and comfort level with technologies. In addition, you will support the e3 Learning administrator create and maintain high quality learning experiences. As the Topia Consultant, you will deliver technology solutions to support the Global Mobility program.
Essential Duties and Responsibilities:
- Responsible for tier 1 support related to e3 Learning including user access to the system and course catalogue
- Execute training management needs in conjunction with the broader e3 Learning support staff including creation and management of events and bookings
- Assist in the maintenance of the course catalogue
- Provide metrics for learning completions and evaluations through reporting
- Responsible for the maintenance of Topia (system) data, communications, system generated documents and holders, reporting, and user guides
Here's What You'll Need:
- University degree or equivalent required
- Fluent in Polish and English
- Self-management, logical thinking, customer orientation, and a willingness to flex schedule to accommodate working in various time zones across the globe
Preferred Qualifications:
- Prior experience in LMS and AMT support or administration
- Proficiency in MS Office, especially in Excel
- Proven ability to think strategically and balance multiple competing priorities
- Exceptional verbal and written communication skills including cross-cultural awareness, sensitivity in communication, and skill in establishing and maintaining effective working relationships