Responsibilities:
- The Endpoint security SME will be responsible for supporting Endpoint Security Operations and related products within time zone
- Work with our service providers to ensure the proper implementation of Endpoint Security
- Support Service Coordinators during Incident, Problem and Change Management activities
- Provide regular reports on the security exposure and status in the Endpoint Security domain.
- Contribute to keep the company risk exposure to the desired level
- Be hands-on involved in the work of the endpoint group, i.e.:
o Managing endpoint security service including operations on antivirus, encryption, personal firewall, application and change control products.
o Supporting incident, change and problem management processes with proven technical troubleshooting abilities.
o Supporting the transition process from country/regional based services to the global security operations model.
o Working closely with Endpoint Security Service Owner to identify areas of improvement for the Endpoint Security Services
o Working closely with Vendor"s Endpoint Security Team for Incident, Problem and Change Management
o Assisting with service performance issues and service improvements
o Reviewing reports provided by Service Providerso Reporting the security status in terms of the services to the relevant bodies (i.e. InfoSec Management, Service Management, IS RUN Management)
Requirements:
- Knowledge of IT service management concepts (ITIL);
- Security Certification (CISSP, CISM, GSEC or others) is desirable
- Graduate level with IT focus or equivalent practical experience
- At least 4 years business experience in IT/IS
- At least 2 years business experience in Information Security
- At least 2 years of experience in the Endpoint Security domain, including McAfee VSE, HIPS, encryption, and ePO in a large multinational enterprise
- Cultural awareness and the ability to work in a complex, multicultural and global team
- Experience in change management and other ITIL domains - especially Service Management
- Proven track record in communications
- Good English language skills (spoken and written)
Offer:
- Benefits: private medical care and multisport on preferential terms
- Attractive employment conditions
- E-learning platform with access to over 3 000 online training
