ERP Support Consultant with English or German (m/f)
Miejsce pracy: Wrocław
Nr ref.: JO-1612-344310_42
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For an international organization, Global ERP Supplier, for its Business Centre in Wrocław because of new project being launched we are currently looking for candidates for the position of:
ERP Support Consultant with English or German (m/f)
Main duties on the position involve:
- Investigate, document and resolve the application problems passed to the Customer Services Support team via System
- Provide a professional, efficient and effective support service to customers
- Process all service requests accordingly to SLA
- Deliver application support and services to our customer base remotely
- Identify opportunities for service and applications improvement
Requirements:
- Great customer service skills
- Strong verbal communication skills
- Strong analytical and problem solving abilities
- Fluent English or German knowledge
- Previous experience of working with ERP/Finance/Procurement systems will be an asset
- Previous experience of working in a Customer Service environment
Company offers:
- We guarantee attractive compensation package
- Work in a multicultural environment
- Development opportunities and clear career paths
- Work in a new modern designed office in Wrocław