Remote work from Poland only
Recruitment process for this position and onboarding trainings are conducted online.
What do you need to start?
- 3+ years of experience in managing teams responsible for End User Services Transformation Projects maintenance and development
- Familiarity of other Cloud Infrastructure Services Portfolio elements (Cloud/Service Now/Cybersecurity)
- Experience in planning and executing reskilling and upskilling plan in their team
- Demonstrate experience in communicating across all levels of an organization, at the most senior level
- Advanced knowledge of End User Services products and its characteristics including: M365, Windows 10, AI and analytics, Virtualization, User Experience, IoT, Unified Communication and Collaboration
- Experience in pre-sales process, including Client presentations and detailed solutioning on any End User Services product
What duties will help you grow?
- Builds customer relationships by delivering above client expectations on assigned deliverables and accountable for proactively identifying & winning add on work and identifying cross sales leads.
- Provide Leadership and strategic guidance in End User Services capabilities by planning recruitment and upskilling in conjunction with current and future product development trends and demands
- Building and maintaining a competency roadmap for all End User Services related Capabilities including roles of Architects, Engineers, SMEs, Consultants
- Being an active contributor to local and global End User Services Community
- Ownership of and co-ordination for the appropriate P&C solution stream and cost estimation; to meet the client stated service requirements and to ensure an integrated technical solution is built in accordance with service line strategy
Role is located in the Projects and Consulting Eastern Europe organization within the Cloud Infrastructure Services business unit. As a Chapter Lead you will participate and actively support both business development and delivery strategy for End User Services area. You will be responsible for driving desired business outcomes for clients, local delivery and presales organization through thought leadership. You will work closely with P&C Eastern Europe management and CIS senior stakeholders from the Onshore regions as well as directly with our clients.
What your development path can look like?
Global EUS Portfolio Stream Owner, EUS Capability Lead
What have we prepared for you?
Space where you can develop yourself:
- Development programs, external courses & conferences, NEXT platform with free access to TED talks, Coursera materials, articles and virtual trainings: MS Azure, AWS, Google Cloud or ServiceNow. Quoting our employees, there’s a lot of opportunities, you just need to take it.
- You can flexibly shape your career path thanks to a wide range of internal roles.
Our legendary atmosphere:
- We don't a have rigid dress code, but what we do have are awesome communities and world – changing initiatives. There's always someone happy to start a day with a cup of coffee with you – even virtually! We are a big company with unique atmosphere – we make friendships, share important moments, and simply… like each other!
A lot of benefits:
- Home office: it’s your choice when you want to work from home.
- We want you to feel safe at work: we offer you private medical care for you and your family, additional life insurance and StayWell helpline to support your well-being.
- It's better among friends: you can recommend your friends and gain extra bonuses.
- Extra benefits in your free time: Inspiro audiobooks & MyBenefit access.
- Offices in great localization, bicycle parking, carpooling options and car leasing.
- Free coffee, water, milk or tea.
Who are we?
Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of the teams is Projects & Consulting - part of a business unit called Cloud Infrastructure Services.
Quoting our employees, in P&C team you are surrounded by awesome teammates who are ready to help you professionally or just to drink a coffee with you – no matter if it’s in person or virtually. You can count on your managers, willing to advise you, support you and give you a constructive feedback. You have a space to develop yourself, gain knowledge and exchange it for yours in a term of mutual partnership.
Do you have any additional questions about our job offers? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska) to check when we organize our next Recruitment Hours. Then, you can speak directly with our recruiters via Messenger.
Capgemini Business Services employs over 4,500 specialists in offices located in Krakow and Katowice. Business Services department is providing customers around the world innovative solutions services in 30 different languages in the areas of finance and accounting, banking operations, procurement, business processes supply chain management, market research and analytics, HR processes management, customer care, and marketing services. Currently, the main focus is laid on business process consulting and transformation, especially in the area of financial services, with the application of advanced solutions in the field of intelligent automation.
Cloud Infrastructure Services since the establishment of the very first service center in Krakow in 2004 have achieved great success and grown rapidly. In 2006 another center in Katowice was opened, in 2012 in Opole, and 2019 in Lublin. Today, a team of nearly 2,400 professionals delivers IT services to clients around the world in 20 languages. Cloud Infrastructure Services cover several fields of expertise, including cloud computing, design, creation, testing and implementation of IT solutions, IT project management, IT infrastructure support and transformation services, application management, ITIL service management, multilingual customer service.