Flow Europe GmbH, located in Germany, is a daughter company of Flow International Corporation, Kent/Seattle (USA) with subsidiaries in Italy, Spain, France, UK, Czech Republic. With more than 50 years of experience and over 15.000 installed waterjet cutting systems, Flow is the world leader in development, manufacture and sales of UHP waterjet cutting systems.
We are looking for the following open position for Poland:
Field Service Engineer
Location: Kraków
Major Duties and Responsibilities:
- Troubleshoot, save, and report failures in the field.
- Troubleshoot waterjet machines and components on the telephone and on site.
- Give maximum technical support to customers to minimize downtimes.
- Perform installations of FLOW waterjet cutting systems independently until final acceptance mainly in Poland and other European countries.
- Create professional picture of Flow Technical Service in the field.
- Give customer start up training and provide safety training for CE-compliancy.
- Provide technical information to customer during installation, training and service visits.
- Willingness to mainly travel during the week and change working places by short notice.
- Customer orientated decisions with a minimum of supervision.
Your profile:
- Mechanical or electrical engineer and/or other qualified job related to installation and technical
- services within the machine tool industry.
- At least 3 years work experience with machine tools installation, trainings and servicing.
- CAD/CAM experience (use and training).
- Experiences in motion control systems (e.g., CNC, PC, PLC).
- Professional usage of modern diagnostic tools.
- Good organizational skills.
- Fluent in Polish and English (any other European language is a big plus.)
- Customer oriented, positive attitude and independent.
- Flexible in location of work, willing to travel all over the Europe.
- Valid driver’s license.
What we offer:
- Permanent position at a fast-growing global company.
- Attractive salary package and employee benefits.
- Individual development opportunities.
- Excellent working environment.
- Company car, IT equipment and mobile phone.
- Versatile and challenging work with a high degree of personal responsibility.