Field Service Organization Engineer

At Motorola Solutions, we create technologies our customers refer to as their lifeline.  Our technology platforms in communications, software, video and services help our customers work safely and more efficiently.  Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe.  Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

The Field Services Organization in Europe is responsible for all Local Technical Support to our customers on site and for the Operation & Maintenance of all Field and Support Services Contracts in the Region.

The key responsibilities of the FSO Engineer are:

• Responsible for the Operation, Maintenance & Support of customer's live Networks under Support Contract in the Region;
• Responsible for the execution of technical and administrative support activities, including installation, repair, preventive maintenance and engineering change requests, to be performed at client sites;
• Participating in on-site acceptance tests, while coordinating all technical aspects of the acceptance testing;
• Providing technical support during all project phases;
• Maintains communication with design management and specialists in resolving technical problems and/or bringing problems to the design department’s attention;
• Conducts and leads on-site enhancements, maintenance and support for new and existing systems;
• Implements new product configurations/software upgrades, installs network devices and/or hardware components/peripherals;
• Diagnoses, troubleshoots and repairs technical problems;

• Graduate engineer from an accredited college or university. Degree, H.N.C, or equivalent in a Telecommunications, Electronic Engineering, or related discipline;
• Sensitivity to Customer needs and have Commercial awareness;
• Good Level of English (Both Spoken and written);
• Polish native speaker or very high level of both spoken and written Polish Language;
• Good communication and presentation skills with an attention to detail;
• Important to be a team player and self motivated. Able to build inter-personnel relationships;
• Takes ownership of allocated task and shows flexible and positive attitude;
• Flexibility to travel inside and outside the country or region he is based;
• Experience in TETRA and Dimetra Systems;
• Availability and wellness to perform 24/7 oncall service.