Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3400 specialists in its offices located in Krakow and Katowice.
Finance & Accounting Process Analyst with European languages
Place of work: Katowice
Ref. no Praca.pl/FAPA/El/KAT
Job description
- Resolving vendor and client queries about the invoice status/ remittance advice via email and phone,
- Monitoring the cases, contacting Processing team and Client to solve the invoices issues,
- Processing reminders/statements,
- Achieving targets to maximize productivity, quality and service standards.
- Ensuring that the daily activities, within their responsibilities, are fulfilled according to the timetable agreed with Team Leader
- Handling a range of account tasks, resolving customer queries, providing information
- Maintaining a proactive working attitude towards the client.
Candidate’s profile
- Very good knowledge of one of the following languages: Swedish, French, German, Italian, Spanish, Portuguese
- Good knowledge of English
- Good analytical skills
- Good knowledge of MS Word and MS Excel
- Experience with SAP would be an advantage
- Strong interpersonal skills and proactive approach
What we offer
- Work in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of PMP, SAP, ACCA, etc.
- You will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance), flexible forms of employment (FLEXI Program). You can recommend friends in Referral Program and collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate!
