Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Our Polish community consists of over 7,600 people. The headquarters are located in Warsaw, Cracow, Lodz, Wroclaw and Katowice. Visit us at www.accenture.com.
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
- Single Point of Contact for the client for Finance & Accounting Service Delivery Operations
- Provide support to the Clients Finance Management Team for Operations Delivery related matters
- Ensure process delivery as per contractual SLA act as the Escalation Point for Clients
- Driving Transformation Agenda for the client processes tools
- Implementation of process improvements, including six sigma, operational excellence, innovation framework
- Proactively improve client satisfaction and customer relationships working with Client Leadership
- Support sales opportunities and validate expected delivery capability for F A Ops
- Build a strategic development direction plan and manage process transitions scope changes
- Measure cost effectiveness through Planning and Forecasting
- Manage employees delivering the client service, including their professional development
- Min. 3 years of experience in managing teams in SSC BPO environment
- Proven ability to work creatively and analytically in a problem solving environment
- Experience working with global services
- Experience in multinational organizations
- Experience in the development of business performance and compliance metrics and multi function background including and understanding of Procurement, Finance PTP, RTR, OTC ,
- Change management experience to drive transitions transformations
- University degree and qualifications in accountancy management economy
- Fluent English
- Ability to drive significant change while coaching and developing the teams
- Excellent interpersonal communication skills
- Proficiency with Microsoft Office applications Outlook, Word, Excel, PowerPoint,
- ERP knowledge nice to have
By joining us you can expect:
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Our Polish community consists of over 7,600 people. The headquarters are located in Warsaw, Cracow, Lodz, Wroclaw and Katowice. Visit us at www.accenture.com.
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
- Single Point of Contact for the client for Finance & Accounting Service Delivery Operations
- Provide support to the Clients Finance Management Team for Operations Delivery related matters
- Ensure process delivery as per contractual SLA act as the Escalation Point for Clients
- Driving Transformation Agenda for the client processes tools
- Implementation of process improvements, including six sigma, operational excellence, innovation framework
- Proactively improve client satisfaction and customer relationships working with Client Leadership
- Support sales opportunities and validate expected delivery capability for F A Ops
- Build a strategic development direction plan and manage process transitions scope changes
- Measure cost effectiveness through Planning and Forecasting
- Manage employees delivering the client service, including their professional development
- Min. 3 years of experience in managing teams in SSC BPO environment
- Proven ability to work creatively and analytically in a problem solving environment
- Experience working with global services
- Experience in multinational organizations
- Experience in the development of business performance and compliance metrics and multi function background including and understanding of Procurement, Finance PTP, RTR, OTC ,
- Change management experience to drive transitions transformations
- University degree and qualifications in accountancy management economy
- Fluent English
- Ability to drive significant change while coaching and developing the teams
- Excellent interpersonal communication skills
- Proficiency with Microsoft Office applications Outlook, Word, Excel, PowerPoint,
- ERP knowledge nice to have
By joining us you can expect:
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.