About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 4000 specialists in its offices located in Krakow and Katowice.
Finance and Accounting Process Specialist (German speaker) - Service Desk & Master Data
Place of work: Krakow
Ref. no Małopolskie > Krakow
Position purpose
We are looking for a Service Desk and Master Data Specialist (voice role and analytical role). There will be a possibility to get in touch with suppliers of our Client, at the same to develop analytical skills with the guidance of experienced menthor.
Main accountabilities
- Support external vendors by responding to P2P queries
- Support Client employees – be like a guide who knows the process and can advise
- Process and manage Q2R queries in a timely matter according to SLA requirements
- Monitor individual queue of tickets
- Create and update Master Data Records – for vendors, customer and product inventory
- Establish and maintain effective and cooperative working relationships with Client finance departments and external vendors
- Support for the Process Leader
- Buddy for new joiners in the team
Requirements
- At least 1 year experience in P2P or Master Data Management area
- Fluent in English (at least B2 level)
- Advanced skills in German language (C1 – voice role)
- Excel knowledge and computer skills will be an asset
- Knowledge of Oracle will be an asset
Candidate’s profile
- Attention to details
- Good Customer Service & communication skills
- Strong interpersonal, communication skills and enthusiasm
- Ability to work to tight deadlines and stretch targets
- “To do” attitude and eagerness to learn end to end Master Data Management process
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages.
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program).
- As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
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