Finance and Accounting Process Specialist with French
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Recruitment process for this position and onboarding trainings are conducted online.
About us
Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Who are we looking for?
- Very good English and French language (both written and spoken)
- Experience in financial area (C2C/P2P/R2R) is a must
- Very Good analytical and problem solving skills, attention to detail
- Strong interpersonal skills and proactive approach
- Very good Customer Service skills and client-focus attitude
- Ability to work effectively under time pressure and with deadlines
What will you do?
Acting as a Process Specialist in F&A team. The role purpose is also interacting with the Client on a daily basis via phone and email, cooperating with other delivery team members, sharing knowledge and expertise and ensuring that the documentation is up to date.
Main Responsibilities
- Deliver high quality, professional proactive Service Client, within agreed SLA
- Resolve complex queries and handles sensitive individual cases across processes
- Actively work on solving issues in day-to-day work
- Share knowledge and best practices among the team
- Identify issues and use the agreed escalation route
- Provide reports on request, analyzing them and drawing conclusions if needed
- Make sure the procedures are understood and being followed by other team members
- Establish and maintains a good relationship with clients at all levels
- Participate in operational calls if required
- Maintain a proactive working attitude towards the clients.
- Provide Customer specific trainings for new hires and advise less experienced employees
What we offer
Atmosphere
- Working with great people and in legendary atmosphere
- No formal dress code
- Annual family picnics
- Unforgettable integrational events
- Employee volunteering opportunities and interesting CSR projects
- We value and respect diversity in terms of gender, nationality, roles, age, interests
- Internal celebration initiatives: Children's Day, St. Nicholas Day and many more
- Supporting employees' hobbies: Business Run, e-sport games, basketball, volleyball
Development
- Development in expert or leader competencies
- Broad training offer with possible co-funding
- Access to MIT Sloan Management Review Polska knowledge base
- Introduction plan for new employees and Buddy Initiative
- A wide range of instructor-led and e-learning trainings
- Co-financing for post-graduate studies and courses
- Many companies under one roof / internal headhunters
- Internal development events: conferences, meetings, communities
- Education First platform for learning English online
Benefits
- Contract of employment for an indefinite period
- Bonuses, including those for new employees recommendation
- Additional life insurance
- Access to MyAudiobooks - Entertainment and personal growth in audio version
- Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
- Disability inclusion, assistive technologies, reasonable accommodations
- Stay Well helpline to support the emotional and mental aspects of well-being
- Private medical care for you and your family
- Bicycle parking and carpooling options
- Free coffee, water, milk and wide range of teas
- Anti-smog plants in offices
- Car leasing
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Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.