Lundbeck Group Business Services Krakow (GBS Krakow) is a strategic part of Lundbeck, a global pharmaceutical company based in Copenhagen, specialized in brain diseases. We are tirelessly dedicated to restoring brain health, so every person can be their best. To fulfill this purpose, Lundbeck is engaged in the research, development, manufacturing, and commercialization of pharmaceuticals across the world. For more than 70 years, Lundbeck has been at the forefront of neuroscience research.
In Krakow, we contribute to this mission by delivering best-in-class operations and advice to the Lundbeck Group in the areas of Finance Operations, Finance Compliance & Reporting, Procurement, IT & Business Process and System Support, People Services, Legal, Compliance & Sustainability; Process Efficiency as well as People Analytics, Process Excellence, Project Management, and others.
Do you have a broad knowledge about procurement, sourcing and finance processes and would like to use it to build the best technical support offerings? Or maybe you are Ariba, SAP expert and would like to help us enable process excellence through modern technical solutions? Are you interested in being part of the system transformation journey by bringing the best market practices from Finance, Procurement and IT worlds? Are you a problem solver, fast learner and always eager to learn new things?
Why be part of our journey?
You will be an independent process and technical expert for Procurement and Finance and related systems (Ariba, SAP FI, VIM), providing daily support to operational teams as well as to Line of Business. You will be part of system implementation projects and continuous improvement initiates. It is a unique chance to contribute to our business transformation agenda and have an impact on shaping the future of Procurement in Lundbeck.
Meet the team
Business Process and System Support team focuses on providing technical expertise in the area of procurement and finance systems globally. Daily we collaborate with stakeholders from Line of Business, various IT experts and Vendors, ensuring high quality support and communication while adding the excellence to every step of the process.
What is the challenge?
Acting as a 2nd line support of Incidents and Requests related to Lundbeck finance and procurement systems and platforms (Ariba, DocuSign, SAP FI, VIM); tasks include but not limited to:
- Roles and Access and Ariba, SAP FI system administration
- Catalogue, contracts administration
- Data flow error analysis
- Workflow configuration
- RfP process support
- PO/PR flow support
- Spendview data maintenance
- Master data changes
- System queries
- Integration process and system issues, System error log monitoring
- Investigating and solving incident if possible, in line with defined processes, SOPs, KPI’s and according to knowledge articles and work instructions and escalating to Process Owner Team / IT teams / 3rd line / Vendor support if necessary
- Providing in-depth knowledge about optimal use of Lundbeck Finance and Procurement systems including technical understanding of the platform, data structure and integrations Supporting
- Responsible for the analysis, verification and documentation of standard RfC (Request for Change)
- Creating and providing support for financial and procurement reporting including data extracts for audit purposes, identifying opportunities for new catalogues or updates of existing ones
- Contributing to identifying and driving the implementation of any improvements that help maximizing the efficiency and effectiveness of support activities, in collaboration with Global Process Owner and Transformation Team
- Participates in Projects related to relevant areas of expertise, including supporting system implementation, system upgrades and changes within Ariba, VIM and Docusign, Concur acting as System Expert
- Activities related to finance yearly cycle (month/quarter/year end close, quarterly estimates, budgeting process)
- 3 + years of experience in procurement system support and/or in finance (AP, AR, GL)
- In depth knowledge of Ariba system
- Knowledge of SAP modules (FI, BI/BW, BPC), including working knowledge of VIM (or other invoice management system), Concur would be an asset
- Knowledge if IT Service Management principles is a plus
- English: C1
- Demonstrated comprehensive knowledge of data analysis and communications tools including Excel and Power Point
- Finance or IT university degree or relevant professional experience
- Strong interpersonal and communication skills
- Mature attitude towards challenges and problem solving - being able to work with limited guidance and able to determine information needed to resolve more complex issues, manage pressure effectively and cope well with setbacks
- Being able to work to tight deadlines and with switching priorities
- Proactive and creative in terms of improving ways of working
- Self-starter, curious and passionate
- Ability and desire to translate complex financial concepts to individuals at all levels including finance and non-finance managers
- Finds it easy to work in a very dynamic environment
- Able to work independently and efficiently in multinational & virtual team
- Training and coaching skills
Lundbeck offers an energizing workplace built on a flat structure and open culture that will allow you to have a visible impact on how things are done. We encourage a collaborative working environment while offering numerous development opportunities for our employees (including training, talent programs, and international assignments). We balance interesting, challenging, and rewarding work with many initiatives and programs focused on well-being, especially in the area of mental health. Your dedication is crucial - that is why you can expect us to be committed to your progress, so you can stay committed to our purpose.
If you are looking for meaningful work and inspiring purpose in your professional life – Lundbeck GBS Krakow is the place for you. Develop your career and be your best!
Highlights of selected benefits:
- Flexible working arrangements and top-notch equipment
- Private healthcare and life insurance
- Employee capital plans (retirement saving system)
- Unique recognition system with attractive rewards
- Cafeteria program
- Holiday bonus for when you’re out of the office
- Comfortable and modern office with well-equipped relax rooms
- Robust integration and event framework
and more!