About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 4000 specialists in its offices located in Krakow and Katowice.
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For our new Logo Client (insurance industry), we are looking to recruit talented Dutch speakers to join our team in Krakow. If you have no previous experience in this branch or if it would be your first job – no worries, our onboarding trainings will give you all the knowledge to make you feel confident in the new role.
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For new joiners relocating to Kraków we offer a relocation bonus!
Main accountabilities
- Responsible for daily service delivery in terms of insurance products offered by the Client
- Cooperation with Belgian customers and brokers in terms of insurance products
- Interacting with Client via phone and mail
- Proactively participate in the improvement of processes and working methods
- Correct and timely processing of financial data
Requirements
- Very good Dutch - essential
- Very good English
- Customer service skills - experience in this area would be an asset, however is not obligatory
- Very good communication skills and client-focus attitude
- Good analytical skillsÂ
- Team work approach
What we offer
- Work in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages.
- Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages.
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of PMP, SAP, ACCA, etc.
- You will work in an inspiring atmosphere. We work together and celebrate together- Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate!
- As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.
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