Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 28 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 2200 specialists in its offices located in Krakow and Katowice.
Currently, to our Business Process Outsourcing Center in Kraków we are looking for candidates for the position of:
Financial Services Process Analyst / Specialist Catalan or Castilian Speaker
Place of work: Kraków
Ref. no FSPA/CT/KRK
Job Description:
- Effective communication with clients and colleagues in respective countries
- Service delivery
- Query resolution
- Policy administration
Candidate's profile:
- Fluent Catalan or Castilian
- Fluent English
- Customer Service experience would be an advantage
- Ability to bring an answer quickly and efficiently
- Ability to explain argument and convince
- Ability to organize own work
- Experience in Insurance activity would be an asset
- Experience in mapping and writing procedures would be an asset
What do we offer to the candidates:
- Interesting and stable job in international team
- Competitive salary with attractive benefit package
- Intensive training package ( Induction and development trainings program)
- Free private medical care
- Flex benefits
- Additional life insurance
- Live contact with foreign languages
- Opportunity of personal development in a multinational environment
- Friendly working atmosphere
