- Experience in Customer Service
- Very good English (B2) and fluent Dutch (C1) skills is a must
- Good analytical skills
- Very good communication skills and client-focus attitude
- Strong interpersonal skills and proactive approach
- Complex Contracts Creation and Amendments
- Claims Management
- Complaints Management
- Unpaid premiums management
- Various Back-Office tasks related to the life cycle of the End Client and Contract, including data update in the systems
Financial Services Process Specialist on daily basis is responsible for indicated below activities. The daily volumes are received through different channels (SPS. TMK etc.) Team Member at this position must perform the group of activities such as: data sorting, data/contracts validation and analyze, introduction contracts to the system and archiving process. All activities performed by the Team Member must be reflected in daily reporting.
- Working in a close-knit team and a friendly atmosphere
- Development of expert or leader competences
- Bonuses, including those for recommending new employees
- A wide range of training and cofinancing of courses
- Additional life insurance
- Attractive package of additional benefits (fitness, gym, cinema, etc.) you chose what you want
- Integration events and joint celebrations
- Annual family picnic
- Employee volunteering opportunities and interesting CSR projects
- Disability inclusion, assistive technologies, reasonable accommodations
- Private medical care, also for your family
- Bicycle parking and carpooling
Capgemini is one of leading global companies offering consulting, IT technologies.
Market analysis, HR, finance and accounting, supply chain, transformations, intelligent automation or knowledge management? Those areas have no secret for us! We work in Business Services and we use 30 languages in our international team – we have people of 60 nationalities. Join our team.