For our Client, an international company located in Kraków, we are looking for Fraud Associate with English.
Within this position you will be responsible for handling complex research on anomalies in customer orders and accounts and making decisions on risky transactions at a rate consistent with established department guidelines. Your main duties will include contacting external parties and utilizes system tools to determine if an order is legitimate. You will be identifying and stopping fraudulent shipments. Moreover, the position involves answering phone calls from a dedicated line into the Risk area from cardholders whose information has been compromised.
We are looking for Candidates with some experience within AML/KYC. Fluency in English (B2/C1) is required. Knowledge of Microsoft Excel is a must. An ideal Candidate has to have strong written communication and software navigation skills. The ability to think in an analytical manner is essential. This position involves working in a shift pattern (Monday – Sunday; 9:00-17:00 or 14:00 – 22:00)
Our Client offers a unique opportunity to gain professional experience in international environment within finance area. Stable job in a team of professionals, attractive salary and employee’s benefits are also included.