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The GBS CM & Stakeholder Engagement Manager will support GBS with Change Management capabilities by driving and coordinating Change adoption across GBS-led projects and supporting Business Engagement team with GBS stakeholder enablement. As part of their role, this individual will drive awareness and adoption of GBS's Change Management Framework across GBS projects and initiatives, and support the business engagement model with the adoption of governance and tool creation/artifacts as required. This individual will also coordinate change activities to assist with the alignment of both GBS employees and GBS's customers and stakeholders.
- GBS Change Management for Customers: Applying change management framework at an enterprise level to enable GBS stakeholders and customers to adopt and embrace new ways of working with GBS. Ensure alignment of change management strategy and broader business engagement activities with the GBS transition change management team. This can include Change impact assessments, stakeholder analysis and root cause analysis for any roadblocks to change adoption.
- GBS Change Management for GBS Employees: Support GBS employees with change management framework activities both for GBS led-projects and GBS impacted initiatives. This can include workshops, training and toolkits to support them in engaging the customer. Provide change coaching and training to GBS employees to enable and bolster internal change skills within the GBS, to better facilitate the adoption of new ways of working with markets and functions.
- GBS Stakeholder Engagement & Enablement: Manage and evolve the strategic content of the Stakeholder Engagement playbook, working closely with Business Engagement team to ensure execution and enablement of the plan. Supporting the GBS teams establish and sustain effective business partner relationships with key stakeholders on all programs, projects, and initiatives, by implementing the playbook tactics, and developing tools and artefacts required to execute the plan. This will require an hands-on coordination of stakeholder management activities across GBS, and ensuring alignment with all related initiatives.
- GBS Change Management for Transitions - Lending support to the effective application of the CM transition playbook methodology for any transition or transfer related scope activities or extensions. Helping to ensure transition CM strategy aligns with overall GBS Change Management framework.
- GBS Change Management as a Service - When required lending support to Market or Function led Change Inititaives that require support from GBS as a centralized CM capability.
- Competitive pay and attractive annual bonus
- Creating new business structures for Global Business Center Complex environment of working with multiple stakeholders
- On-going development opportunities in multinational environment, wide variety of projects, ambitious goals and independence in achieving them. Promoting from within culture
- Freedom with responsibility (we trust your competencies, ability to manage your time and your scope of work)
- Lot of flexibility in terms of work arrangements (work from office or from home)
- Private medical care (various options to choose) and life insurance
- JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave
- Multisport card, foreign languages classes
- Wide variety of trainings, webinars and professional courses on our e-learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria)
- Modern office with traditions (Art Norblin Factory) in convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs and underground bicycle parking
- Working in a diverse and inclusive organization of 33 different nationalities
- medical care
- pension plan
- life insurance
- Multisport card
- family leave
- Bachelor’s degree
- Minimum 5 years Change Management experience, ideally in a global transformation environment
- Experience driving Change in GBS programs, governance and GBS stakeholder landscape.
- Change management and senior stakeholder management experience with ability to influence & persuade key stakeholders and to constructively deal with conflicts.
- Strong program and project management experience required.
- Strategy / Management consulting background is preferred, with a strong focus on not only designing but also implementing GBS and other transformation programs
- Excellent command of both written and verbal English at Business Proficiency standard
- Strong ability to work with cross-functional teams and identify interdependencies or points for alignment
- Solid project management, organizational skills
- Strong presentation and PowerPoint skills
- Communications experience (good verbal communication and writing skills)
- Strong critical thinking, problem solving skills
- Strategic, quantitative, and operational mindset with strong strategy / management consulting background
- Ability to communicate well and build relationships with different stakeholder groups Grounding in standard change management methodologies with the ability to quickly adapt to/deliver new methods of approaching change management
- Strong capability to work in and lead interdisciplinary teams within JTI (Business, IT) and strong product orientation
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Poznaj
JTI GBS Poland sp. z o.o.
Why is it worth joining JTI GBS Poland?
JTI GBS Poland is a global business services center and the largest of its kind within Japan Tobacco International worldwide. We are a team of over 1,000 specialists from various fields, united by a common goal: advancing JTI Group's international business operations. Our expertise spans finance, marketing, sales, HR, research & development, legal & regulatory affairs, and global supply chain. We are driven by passion and commitment, which fuels our unwavering enthusiasm for the future.
JTI GBS Poland is a workplace that embraces diversity. We demonstrated this by joining the exclusive group of companies that received the GES (Global Equality Standard) certification, awarded by EY. This is one of the world’s first certificates focused on diversity and inclusion, assessing equality in opportunities and pay within organizations.
Recruitment process
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Apply Now!
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Telephone Call
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Online Meeting with HR
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Meeting with Manager
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Offer