GBS Project Coordinator
Kraków
Nr ref.: 2491035
Ongoing Change
- Knowledge of their client's online benefit’s plan detail to enable them to support the client and the internal team;
- Demonstrates an understanding of Aon’s online benefits delivery model and actively supports the Service Delivery Manager (or equivalent business unit role) in building a client’s plan to this;
- Has a good understanding of the COE PMO toolkit and applies this to any project work they are asked to support.
- Has a good understanding of all administration tasks performed, including but not limited to, HRIS processing, joiners, leavers, changes, payroll and providers to support the change process;
- Work with the Service Delivery Manager (or equivalent business unit role) to ensure key learning areas are driven out across all online benefit’s clientsin order to support the change process, acting as a back up to the Service Delivery Manager (or equivalent business unit role) with work (as required).
Project Management & Change Management
- Primarily responsible for all management information reporting within the project office
- Management information reporting to the BU PMO lead
- Analysing and mapping out existing processes and procedures;
- Undertakes process improvement to PMO methodology following feedback from Lessons Learn workshops or peer feedback.
- Project Methodology librarian responsible for the organisation and storage of PMO methodology including Version control of key PMO processes and templates
- SharePoint Administration of Methodology SharePoint sites and also supporting Client facing project managers with the administration and maintenance of client facing SharePoint project repositories.
- Manages business as usual client projects with support of the Service Delivery Manager (or equivalent business unit role), where required. Attends client meetings relating to own or other project being carried out on the team;
- Projects include, but not limited to, annual enrolment, scheme design and legislative changes, and conversions and can work on multiple client events at any one time but typically for an individual client.
- Work under the direction of a PM II or above
- Maintain and update risk/issue/action documents relating to any project they are working on;
- Consider and manage the broader impact of change.
- Actively seeks innovative solutions when a change is requested and presents to the client for consideration.
- Working closely with all colleagues to define exact requirements and operational improvements;
- Coordinate, lead and contribute to requirement walkthrough meetings;
- Acting as key point of coordination in project planning, prepare testing implementation and closure for projects. Ensuring that the project delivers its objectives in line with its scope;
- The Project Coordinator will be heavily involved in managing the administration activity required for pre and post enrolment, organising training and ensuring processing documentation is in place prior to launch;
- Supporting system releases in the form of test support.
- Adhere to resource request processes including the timely administration of the Sequence for all projects co-ordinated directly or under the direction of an assigned Project Manager