At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses - helping them go from doing digital to being digital.
In Poland, our offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates.
You can expect five-star training, a chance to realize your career goals and a range of benefits.
Be Cognizant!
The team is responsible for data quality and support operations of Google’s core online Geo products, primarily Google Maps. A Tools Specialist is the liaison between the Operations team and Engineering team and responsible for ensuring the smooth technical functioning of the Ops teams.
- Analyze and resolve tools and/or hardware problems: Diagnose and resolve complex problems discovered in tools/ products,
- Act as a technology expert for Geo Operators and Program Managers, removing technical obstacles and resolving user-reported problems,
- Work closely with GDO program management and software engineering teams to appropriately file bugs and escalate issues, ensure reproducibility and clearly communicate user issues,
- Coordinate tools releases and new updates (as needed),
- Test tool fixes/changes/new features for engineers,
- Submit code changes for tools (as needed),
- Develop new tools/Dashboard as needed by the teams,
- Diagnose global geo problems related to software/linux,
- Respond to support tickets for technical issues (bugs, latency, tool issues) and perform debugging, analysis and escalate bugs that negatively impact operations according to the thresholds established in a timely and clear way.
- 2-3 years experience in a similar domain,
- GIS experience,
- Scripting knowledge, preferably with Python experience and/or SQL,
- High school graduate or equivalent,
- Technological savviness,
- Excellent interpersonal and communication skills with the ability to operate and communicate effectively with people at all levels of the business,
- Strong problem-solving skills and excellent attention to detail,
- Able to work independently, motivated, proactive attitude with a passion for learning and creative problem solving.
- Opportunity to be part of a global organization focused on development,
- Open-minded and multinational environment,
- Professional development and clear career path,
- Training & development opportunities,
- Full equipment and paid training provided from the first day of work,
- Working hours 11am - 7pm CET,
- Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, cafeteria benefits.
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Poznaj
Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.