Global Benefits Specialist
Kraków
Nr ref.: 2495224
Team Description:
Global Benefits Administrator Core is a member of Global Benefits Team in Krakow (Broking department). The team supports Global Benefit teams in other locations in the delivery of coordinated, global broking services to Aon clients.
Role Responsibilities:
- Work with Aon colleagues to ensure local advice and services meet client expectations and commitments
- Management of renewal of insured employee benefits policies for Global / Regional Broking of Record (G/RBoR) clients of the Aon Global Benefits Practice
- Management of client and plan data held on Greater Insight
- Preparation of initial drafts of Pre-Renewal Strategy, Renewal Summary Reports (RSR) and annual Stewardship reports for G/RBoR clients, to facilitate the governance of client employee benefit programs;
- Provide analytical, administrative and project support to Consultants
- Ensuring process documentation is up to date
- Participating in projects aimed at process improvement
- Suggesting and implementing changes to tools and documentations needed to support effective service delivery
- Suggesting process and/or system improvements
Qualifications and skills:
Domain Knowledge
- None required, although experience in employee benefits would be an asset.
Technical Skills
- Proficiency in MS Office
- Advanced Excel skills
- Experience in working in TBS
Analytical Skills
- Very high attention to details
- Strong problem-solving skills
- Ability to think creatively
- Ability to analyse processes and identify improvements
- Ability to identify and respond to risks
Communication Skills
- Excellent communication skills with client focus
- Understanding and applying appropriate communication style
- English level – at least B2+ (C1 desirable)
Time Management
- Able to meet tight deadlines under time pressure
- Able to prioritize tasks according to volumes
- Excellent time management and organizational skills
Work ethos
- Strong work ethic
We offer:
- Diverse and inclusive workplace - we value openness and authenticity and believe in the power of feedback
- Flexible remote work environment
- Employee-appreciation culture (multiple recognition programs)
- The best medical cover on the market with free dental care
- Wellbeing awareness (access to free mental health helpline, Stay-Well Day off, lectures, sports and more)
- Generous benefits package (personal accident insurance, benefit platform for vouchers and more)
- Internal career opportunities, individual development plan, professional development training and resources
- Lots of social events, charity actions and opportunities to integrate with colleagues