Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at http://www.accenture.com/.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
- Ownership of Quality Assurance & Compliance program framework
- Design, oversee and execute standard monthly testing of all F&A controls
- Producing monthly management reporting packs for Accenture and Client Management
- Manage relationships with Finance and business leaders in the different Client business units across the globe – Operate as a trusted advisor to the business.
- Producing monthly analytics and scorecards to identify RCA, trends and performance of Delivery Centres in their controls execution
- Coordinating monthly issues management process, including registering and tracking status of issues
- Developing and maintaining documentation for all processes and procedures followed by QA team
- Maintenance of OE Documentation and ownership of QA program Operational Maturity
- Interacting with GOMS/GPMs/SDMs and Operations to identify and implement process improvement opportunities
- Responsible for the timely and accurate delivery of service levels. This includes responsibility for the delivery various Reports – internal + to clients.
- Responsible for resource management and on-going grooming of the resources in the span
- Demonstrate strong Customer Service ethic in the team through active communication, regular updates & meetings.
- Identify capability gaps & ensure that the resources required to bridge the same are provided.
- Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit.
- Excellent communication skills
- Ability to plan work efficiently for yourself and the team
- Very good understanding of internal control requirements
- Very good presentation & communication skills (interaction with Client’s Senior Management)
- Accounting and/or qualification, e.g. CIA, ACCA, CPA
- Very good command of English, another language is an advantage
- Very good MS PowerPoint and MS Excel skills, knowledge of Oracle
- Project management skills
- Ability to work effectively and flexibly with operational teams from different global locations
- Readiness to work flexible hours as/when required e.g. early morning/late evening
- Ability to manage multiple ongoing tasks and balance workload effectively against deadlines
- Analytical mindset
- Flexibility allowing to implement the right solutions in the right time
- At least 6 years of work experience in finance and accounting (including min. 2 years’ experience in audit company or internal audit / internal controls dept.)
- Should have experience in leading audit/ QA team teams of large multinational organization
- Would have worked for a multinational organization where s/he would have worked with colleagues internationally,
- Should have exposure/knowledge of international accounting standards
- Global experience desirable
- Should have worked in a process driven environment
- Good communication and presentation skills
- Senior leadership interaction skills
- Strong relationship management skills
- The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
- Experience with a range of Clients and technology solutions which provides professional relevance
- Operating according to Lean Six Sigma philosophy
- Collaborating and learning from diverse and talented colleagues helps you “raise your game”
- Trainings and development tailored to help you achieve your potential
- New Joiners Programme including trainings
- Opportunity to engage in Corporate Social Responsibility initiatives
- We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance
- Friendly work atmosphere in multicultural environment
- Location: Krakow
