Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
As Global Process Advocate (GPA) for Record to Report you will be responsible to support development of long-term strategy and world-class capabilities by process for assigned functional area.
What will you do?
- Manage global process deployment, maturity, and alignment across function.
- Maintain deep current knowledge about processes across assigned functional area and Client-specific process knowledge.
- Research external process benchmarks, research alternative delivery approaches, and measure operational performance and attributes relative to external benchmarks on an ongoing basis.
- Bring innovations to processes by consulting subject matter experts and leveraging functional knowledge, technology expertise, and Accenture capabilities.
- Collaborate effectively with Accenture Operations Managers and Service Delivery Leads to understand current process, system, and operational structure pain points and potential enhancements to analyze.
- Present potential enhancements and quantified benefits to service level metrics, qualified rationales, expected one-time implementation costs, and recurring costs.
- Consult with GPOs in an agreed-upon cadence of meetings to understand functional strategy and objectives, align on planned and potential improvement roadmap initiatives, and incorporate Client-specific context into Accenture's recommendations.
- Provide orientation for new resources to understand the Client context and generate solutions.
- Bachelor's degree.
- 10+ years as a process expert in the functional area the GPA will be supporting, and 5+ years leading value-creation initiatives for clients.
- Proven record of identifying creative and innovative solutions for clients with deep understanding of technology and processes in area of functional expertise.
- Experience with people management, teaming, and collaboration.
- Excellent communication skills.
- Ability and autonomy to mobilize subject matter experts from across Accenture's organization to identify leading practices.
- Ability to work in a global environment across time zones.
