At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.
To make a difference with us, all you need to do is bring your human best.
What will your story be? Apply now!
Learn more: jti.com
- Manage Customer Service and Supply Chain operations within a designated portfolio of markets and customers
- Process and monitor sales orders, purchase orders, and deliveries in SAP
- Coordinate the phase-in and phase-out of product portfolios for assigned markets
- Maintain customer and material master data, ensuring accuracy and compliance with established processes
- Support demand and production planning activities by managing changes in production requirements
- Ensure continuous product supply and oversee shipment execution
- Process and monitor transportation activities in SAP Transportation Management modules
- Coordinate with freight forwarders and carriers to prepare and manage transportation documentation
- Act as a key point of contact between factories, suppliers, customers, markets, and logistics partners
- Support month-end, quarter-end, and year-end activities in collaboration with Finance teams
- Assist with Accounts Receivable and Accounts Payable related processes
- Review and process supplier invoice documentation, including handling blocked invoices
- Support internal and external audit activities and ensure compliance with internal controls
- Contribute to J-SOX control activities within Order-to-Cash, Procure-to-Pay, and Inventory Management processes
- Create and manage service-related purchase orders as required
- Maintain up-to-date process documentation and ensure effective knowledge transfer and backup coverage
- High School Diploma, Commercial Diploma, or equivalent qualification
- 3-5 years of experience in Supply Chain, Customer Service, Logistics, or a related or relevant experience in a multinational environment (for Specialist level)
- Fluent English, both written and spoken
- Additional language skills, particularly French or Spanish, will be considered an advantage
- Experience working with SAP or other ERP systems
- Good knowledge of Microsoft Office applications, especially Excel
- Strong attention to detail and problem-solving skills
- Ability to manage multiple priorities in a fast-paced international environment
- Excellent communication and stakeholder management skills
- Customer-oriented mindset with a focus on continuous improvement and operational excellence
- Opportunity to work in a truly international environment
- Exposure to end-to-end Supply Chain and Customer Service processes
- Collaboration with global teams and business partners
- Professional development and learning opportunities
- A supportive and inclusive workplace focused on innovation and continuous improvement
- Family Leave
- Investment
- Life Insurance
- Medical Care
- Multisport Card
- Pension Plan
Poznaj
JTI GBS Poland sp. z o.o.
Why is it worth joining JTI GBS Poland?
JTI GBS Poland is a global business services center and the largest of its kind within Japan Tobacco International worldwide. We are a team of over 1,000 specialists from various fields, united by a common goal: advancing JTI Group's international business operations. Our expertise spans finance, marketing, sales, HR, research & development, legal & regulatory affairs, and global supply chain. We are driven by passion and commitment, which fuels our unwavering enthusiasm for the future.
JTI GBS Poland is a workplace that embraces diversity. We demonstrated this by joining the exclusive group of companies that received the GES (Global Equality Standard) certification, awarded by EY. This is one of the world’s first certificates focused on diversity and inclusion, assessing equality in opportunities and pay within organizations.
Recruitment process
-
Stage
Apply Now!
-
Stage
Telephone Call
-
Stage
Online Meeting with HR
-
Stage
Meeting with Manager
-
Stage
Offer