Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3000 specialists in its offices located in Krakow and Katowice.
GPS Team Leader German Speaker
Place of work: Kraków
Ref. no Praca/GPS/TL/KRK
Position purpose
We are looking for a candidate who can take over the role of Team Leader within Procurement area for our Client.
The scope of activities is very interesting and complex and includes in particular Spot buy, Local Administration, P2P Process, Procurement Helpline.
Job description
- Leading, managing and developing a growing and developing team which consist now of 8 individuals to deliver high quality, professional and proactive day to day service for the Client up to agreed SLA’s
- Working closely with the Client and maintaining good working relationship
- Providing process quality assurance, reviewing DTPs
- Providing high quality various reporting both standard and non-standard
- Driving and proposing Procurement process improvements within assigned scope to assure productivity gains increase is in line with contract requirement and Client satisfaction
- Encourage cooperation, teamwork and knowledge sharing. Provide team members with coaching and assure process team training requirements are satisfied.
Candidate’s profile
- Experience in managing the team
- Very good German and English
- Experience in Procurement will be a strong asset
- Advanced Excel
- Multitasking, ability to organize own and team work in compliance with the operational procedures, tight deadlines, KPI/Client’s reporting requirements, ad hock priority tasks
- Documented track of improvements implementations (technical, process and team work organization) will be an asset
- Strong analytical skills
- Good Customer Service skills and client-focus attitude
- Strong interpersonal skills and proactive approach
- Teamwork approach
What we offer
- Professional development in a dynamic, growing business
- Competitive salary with attractive benefit package
- Free private medical care
- Flex benefits
- Additional life insurance
- Participation in prestigious international projects
- Excellent working atmosphere
