Head of Fleet Operations Team

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

For our Client - international company from fleet management/leasing sector we are looking for communicative and business - oriented candidate to take the position of Head of Fleet Operations Team.

The person on this position will be responsible for coordinating the work of the team of Fleet Operators (3-5 people) while working on daily basis with predefined customers (big, international companies) in terms of fleet issues. He/She will proactively takes care of the customers drivers needs during the whole lifecycle of the car, act as a communication hub and is the main responsible for all incoming requests coming from customers and drivers, process or forward of all incoming requests according to defined procedures and KPIs defined in the contract with the customer. The scope of responsibilities are also: client's advisory in terms of new cars, ordering and delivery of new cars, requesting, analyzing and controlling of leasing conditions, business reports preparation, and further expansion of the team

We are looking for candidates with c.a. 2 years of managerial experience in customer service area with responsibility for a small team preferably from leasing/car assistance/CFM companies and at least very good command of English (fluent is preferable) as an absolute must. To be successful on this position you have to be passionate about cars and have some background in leasing. We are looking for very well organized Candidates with excellent communication, leadership and analytical skills.

Our Client offers you attractive working conditions, possibility to develop, ability to work in an international environment, training and good promotion opportunities.

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl