Zatrudniając ponad 2000 inżynierów, Sii jest liderem wśród dostawców usług IT i inżynierii. Wspieramy klientów w zakresie analiz i testów, rozwoju oprogramowania, zarządzania infrastrukturą oraz integracji i utrzymania systemów. Zatrudniamy ludzi z pasją i pracujemy dla najlepszych!
Aktualnie poszukujemy osób na stanowisko
Help Desk Support Specialist with French
Miejsce pracy: Wrocław
ZADANIA
- Answer phone calls from end users and resolve incidents
- Register and track all incoming incidents and questions
- Trouble shoot technical issues using personal skills, knowledge base, vendor literature and
- communication with team members
- Adherence to process and procedures to maintain quality and professionalism
WYMAGANIA
- Good knowledge of Microsoft Environment/Microsoft Office
- Technical secondary degree or extramural student are very welcome
- Experience in a customer service role as a plus
- Good knowledge of English (at least B2 level)
- Good knowledge of French (at least B2 level)
- Professional approach to work, strong sense of responsibility to the customer, communication skills
- Demonstrate a high level of customer focus and empathy
- Strong Teamwork and communication / information sharing
- Attention to detail and proactive management
- Strong situational analysis and decision making abilities
- Nice and open-minded
OFERUJEMY
- Interesting cooperation with specialists from various fields (Web, embedded, mobile)
- A wide variety of training packages: technical trainings, soft skills courses, English/Polish classes
- Access to our technical library, e-learning portals and „knowledge sharing" meetings
- Multilingual, Multicultural creative work environment
- Possibility to design your own career path
- Possibility to develop by switching between preferred projects, technologies and sectors
- Clear and concise feedback system
- An opportunity to work in the company where your opinions are important and taken into account
- Private health care, multisport package and group insurance
- Lots of memorable integration parties for you and your family
- Relocation packages available for those who decide to move and work with us in Wrocław
- Stable employment In the Best place to work in IT In Poland!
- Please send your resume with reference number or information about the website you took the advert from
