Helpdesk Advisor

Requirements:

• Experience on a similiar position
• Excellent verbal and written communication skills in English (min. B2/ C1)
• Highly organised
• Good phone contact handling skills
• Solid knowledge of Microsoft Office suite (esspecialy Excel)
• Ability to multi-task, prioritise, and manage time effectively
• Ability to work well independently and as part of a Team

Responsibilities:

Based in our Kraków office as a Helpdesk Advisor, you will be responsible for ensuring Quality Customer Service and relations by capturing, escalating and resolving Jaguar Land Rover Menu Pricing helpdesk issues, whether first or second line support to either internal or external clients.

We offer:

• Working hours: 8.00 - 16.15
• Working with a pleasant colleagues and a friendly atmosphere
• Private medical care
• Competitive salary based on knowledge and experience
• Opportunities to broaden skills and qualifications 
• Work within an international company
• Language courses