CPL JOBS is a recruitment company focused on permanent, temporary and contract staffing and HR consultancy. We have a dedicated team of trained and experienced consultants who can offer you all personnel services according to your individual requirements. Our goal is to understand your needs and deliver the solution that will most enhance your business. We operate in the IT, Telecom, Finance, Banking, Sales, Marketing, HR and Logistics sectors. Our clients are Blue Chip companies from IT, telecommunications, manufacturing, finance, and FMCG throughout Europe.
For our client global corporation, leader in business, we are looking for Candidates for a position of: Helpdesk Analyst with English and Spanish
Location: Poznań
Responsibilities:
- 1st line support - troubleshooting of IT related problems from in-house software to hardware
- Act as a single point of contact for phone calls and emails from clients regarding IT issues and queries
- Deliver high quality of technical solutions
- Provide basic training in MS Office applications
- Create and maintain positive relations with clients
Requirements:
- Fluent in English and Spanish
- experience in customer service/IT support/helpdesk
- available 24/7
- open-minded
- focus on cooperation
Company offers:
- Attractive compensation package
- Private health care
- Professional training program
- Modern and international working environment