For a prestigious IT project we are looking for:
Helpdesk Specialist
miejsce pracy: Warsaw
nr ref.: AF/HS/WAW/10/T
data dodania ogłoszenia: 2013-10-21
nr ref.: AF/HS/WAW/10/T
data dodania ogłoszenia: 2013-10-21
DUTIES
- Technical support of end users mainly via telephone (1st line support)
- As a second priority – resolving issues submitted via email
- Administration of user accounts in Active Directory, Lotus Notes, telephone systems and other
- Taking care of server security and managing accesses
- Coordinating tasks of different teams working on resolving critical issues
- Consulting new hardware and software
- Participating in projects, coordinating several parts of projects
- Creating reports and instructions
REQUIREMENTS
- Fluent English (support for English-speaking users only)
- Ready to work according to foreign calendar (holidays do not always coincide with the Polish ones)
- Very good interpersonal and communication skills, ability to manager stress and keep focused on solving the problem
- Proactive approach to solving problems
- Ready to work with strictly defined lunch brakes
Additional advantages:
- Very good knowledge of MS Office 2007, Lotus Notes 8.5.x as an additional advantage
WE OFFER
- Constant improvement of professional qualifications
- Trainings
- Stable employment in a professional environment
- Diverse scope of executed projects
- Nice atmosphere in an ambitious and professional team
- Private medical care
