Manpower (certificate nr 412) is a global HR leader with more than 60 years of tradition. Our company is present in 82 countries, in Poland we have 50 branches.
Currently, we are looking for:
HR Administration Manager
Miejsce pracy: Kraków
| Numer ref.: HRM/037/ALL
The offer:
- Employment contract with our Client
- Hybrid working model in Kraków or Katowice
- Private medical care and private life insurance
- Access to Inspiro Audiobooks & MyBenefit (cinema tickets, Multisport, and more)
- Offices in great locations, car leasing program, carpooling options, and bicycle parking
- Development programs, external courses, education & certificates co-funding
- NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care, and more
- Work with the latest technology solutions in the business services (i.e. AI, RPA, Big Data, Blockchain, Process Mining, etc.)
Requirements:
- Strong project management skills applied in a business/corporate environment
- Experience in managing multiple process design projects
- Demonstrate expertise in leading and managing both internal and external clients
- Responsible for managing team of junior resources that process end to end H2R activities (e.g. Onboarding, Performance Management, Learning Administration, Workforce administration, Talent Acquisition, Case Management & Helpdesk, Compensation Management, etc.)
- Handle employee requests according to the project deadlines
- Interaction with Client daily via phone and email, work on resolving H2R related issues, cooperate with other delivery team members, and ensure that the documentation is up to date
- Handle regular communication with the Client counterparts and build relationship with them for the future delivery
Job responsibilities:
- Manage assigned part of the process according to methodology and/or agreed transition plan
- Organize knowledge sharing sessions both within the team and cross teams
- Collaborate with client team to understand process challenges, flows, etc.
- Work with designated stakeholders to gather and finalize commitments (process design, technology enhancements, process standardization, etc.)
- Develop process excellence in HR Operational activities
- Monitors progress toward reaching commitment thresholds and provides status reporting to core project management team
- Ensure all required process documentation (process maps and procedures) are updated within agreed timeframes on the defined support tool
- Maintains collaborative relationships with vendors and internal stakeholders
- Build the positive and supportive team culture and help team to improve efficiency
