HR Administration Team Leader
Miejsce pracy: Warszawa
Nr ref.: HR/TL/2018
Sage is recruiting Rockstar!
Due to People Service Hub launch in Warsaw we are looking for HR Team Leader, with fluency in Spanish or French and English.
The Administration Team Leader is accountable for the team of People Services Representatives or Specialists and is responsible for the people management activities of this team, ensuring appropriate support, objective setting and work allocation of the team members.
You will:
- ensure that People Services Tier 1/Tier 2 appropriately execute processes and policies, and follow the standard operating procedures,
- act as the first escalation route from People Services for complex colleague queries,
- effectively manage resources, ensuring that high quality customer service is provided,
- identify improvement opportunities to services and processes,
- conduct team members inductions, performance expectation establishment, coaching and development, performance reviews and career development,
- work with team to create and update function specific knowledge.
If you are familiar with:
- HR administration, customer service or related field,
- managing a team of customer serving colleague,
- driving high performance culture and standards,
- employment related legislation,
- coaching and consulting others,
- improving performance through advice and guidance,
- leading a positive team environment,
- escalating and resolving more complex problems and issues,
- Spanish and/or French on at least advanced level,
we would love to speak to you!
Why Sage?
- work-life-balance environment & home office one day/week,
- extremely generous bonus potential,
- relocation support,
- a safe and modern workplace with great equipment, through 3 floors with spacious kitchen/chillout area,
- long-term prospects for a professional career through professional Learning & Development processes and attractive training courses,
- great company culture and added social commitment through the "Sage Foundation" with up to 5 days special leave per year for charitable work and volunteering of your choice,
- access to Sage Academy – online platform with over 3500 courses in English, German, French and Spanish languages,
- international work environment, opportunity to use Spanish and English,
- interesting start-up project due to process transformation,
- private medical insurance and medical care package,
- multisport/Multibenefit card,
- concierge services deliveredby Eurocentrum Office Building in which Sage Poland HQ is located,
- car parking refunds.
