- Support in defining and implementing the strategy of motivation, engagement and retention of team members;
- Coordinate, organize and conduct the onboarding process for new team members;
- Manage benefits, other motivational and retention services for the company team members;
- Coordinate, conduct and report the gathered feedback from the exit interviews process;
- Support in the planning and organizing motivational activities and events for the company team members;
- Acts as the first point of content for all HR related queries from all team members;
- Support and guide team managers and employees about company policies and HR best practices;
- Maintain a good and constructive work relationship with stakeholders from site;
- Support and participate in the performance review process;
- Participate and assist in other international or local HR plans, initiatives or projects;
- Ensure a full compliance with company policies and HR procedures;
- Support managers with HR related matters;
- Assist and educate team members and managers about Workday processes.
- +2 years of HR experience in a high-volume and fast paced environment;
- Excellent Polish and English language proficiency and communication skills;
- Highly empathic and approachable, open personality;
- Ability to manage confidential and sensitive cases and topics;
- Team player, time management and ability to work under pressure;
- Able to work independently and good stakeholder management;
- Developed organizational skills and attention to detail;
- Ability to find creative solutions outside the box;
- Workday knowledge would be a plus;
- Bachelor’s Degree in Labor Relations, Humans Resources, Psychology, Law or similar would be an asset.
- Employee referral bonuses and recognition program;
- Mon-Fri fixed schedules and weekends off;
- Private medical healthcare;
- Medicover sport;
- Fully paid comprehensive product training and intensive on-the-job training;
- Stable job and career development opportunities;
- Positive international working environment;
- Modern work space with relax zones, PlayStation area, etc.
- Highly motivated and dedicated team with flat hierarchies and informal culture;
Join our team and apply now!
Poznaj
Competence Call Center member of TELUS International
About Us:
Excellent customer service is our passion - in 2020 Competence Call Center merged with and is now part of TELUS International. Since then, 70,000 team members have been providing the best customer service in more than 50 languages for international and well-known partners. We already employ about 500 people in our offices in Gdansk, Poland!
Who are we looking for?
Customer advisors, Digital Marketing Specialist, customer service people and many more!
Will knowing languages help me get hired?
Yes ! We are currently recruiting people who can speak one of the following languages: Czech, German, Hungarian, Romanian.
Check our offers by looking at the tabs: Call Center and Customer Service and Social Media.