Capita is a leading business services provider with over 75,000 employees, operating in the UK, Europe, India and South Africa. Capita Polska supports clients across a range of sectors, including education, transport, health, life and pensions, insurance, and other private and public sector organisations. Recognised as most dynamically developing BPO in Poland, awarded by Outsourcing Stars and CEE Awards.
Capita is currently recruiting for motivated individuals for the following positions:
Joining Capita Poland is a perfect option for anyone willing to gain experience in Human Resources. Considering the emergence and development of various HR-orientated projects, our company currently offers a variety of career opportunities for hard-working students, ambitious graduates and talented specialists. Depending on your professional interests and skillset, your tasks could include pre-employment screening calls, supporting new and existing contactors, providing advice on various HR processes, among many other exciting daily challenges.
Depending on the business area and project you are interested in, you would be allocated to one off the following set of tasks
- Completing employment screening to conclusion
- Data entry / administrative work
- Following and maintaining process and screening procedures in line with client requirements
- Identificating and highlighting risk through investigation
- Demonstrating strong and effective English verbal and written communication skills
- Providing responses to queries from new joiners, existing contractors and Recruitment Teams
- Agreeing start dates with recruitment team and Hiring Managers
- Issuing contracts and chasing contract returns as appropriate
- Becoming an expert in the processes and systems that impact the contractor including but not limited to, timesheet error, expenses and holiday
- Understanding the existing customer service model deployed to major clients
- Providing guidance and information to contractors on process, procedural, legislative and payroll issues
- Work with suppliers, predominantly via email, to secure training places for our customers
- Ensuring appropriate data entry to deliver adequate management information
- Working with Capita Learning Services’ prestigious client bases, which includes many internationally recognised brands
- Adhering to data quality standards
- Adhering to security policies
- Being a student or a fresh graduate
- Fluent spoken and written English as daily written and verbal communication with UK stakeholders is required.
- Analytical skills
- Confident and persuasive telephone manner in the English language
- Strong interpersonal skills
- Strong organisational and admin skills; have the ability to multitask
- Paying attention to details
- Familiarity with IT technologies
- High ethical standards
- Friendly work atmosphere and positive environment with great work-life balance
- Workplace in the city centre
- A 30-minute lunch break included in the 8-hour working day
- After work activities (football team, volleyball team, charity events, etc.)
- Access to free in-house English classes with our dedicated English Trainer
- Work in an international and multicultural environment