HR Program Specialist (m/f)

Job description

• Plans and implements a closely associated set of program initiatives for an identified client-oriented operational entity of the company.
• Participates in the generation of program resources and in the design and development of program operating goals, objectives, and protocols.
• Serves as primary point of both internal and external representation and liaison with respect to program implementation and operational matters, and provides technical/professional and programmatic guidance, consultation, and support to client constituencies as appropriate.
• Creates and ensure program guidelines and formal governance process for maintenance of job descriptions, hiring profile alignments, and associated verification and measures
• Captures data related to agent skills, experience, certifications, knowledge contributions, performance feedback, etc.  to create agent reputation model
• Establish and maintain formal processes to increase the effectiveness and efficiency of the Operational Forum including scheduling, agenda preparation, and meeting minutes
• Plans, develops, and implements strategies for identifying and generating funding and/or resource opportunities for program activities, to include development of grant and other fundraising proposals.
• Creates, produces, and delivers a range of promotional, educational, and informational presentations, and/or resource materials related to program activities and initiatives.

Requirements

• Fluent in English;
• 2 to 3 years of business experience in HR Support;
• Good communication and interpersonal, problem solving as well as decision making skills;
• Reliable, responsible, self-driven, result orientated personality;
• Understanding of business support function in a proactive way;
• Good MS Office skills (mandatory);
• Ability to learn new software and tools rapidly.

We offer

• Full time position;
• Extensive training on market leading products;
• Personal development programs and mentoring to develop skills;
• Possibility to participate in a growing project;
• Good career prospects in a reputable company which rewards serious and hard workers;
• Additional benefits;
• Working place: Krakow.