A career at Merck is an ongoing journey of discovery: our 50,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.
For our Shared Service Center for Europe operating in Wroclaw we are currently looking for:
Temporary contract: 2 years
Your role: As Specialist in HR Services and Resolution Team, you provide personnel administration in accordance with accepted standards, ensuring compliance with applicable policies and procedures. You answer questions and escalated customer service inquiries or, when required, you transfer inquiries to the appropriate stakeholder. Moreover, you respond to employee data verification, report, and audit requests. You are a true detective in case of any data integrity issues (e.g. improper job classification/coding), taking appropriate action. On daily basis, you ensure information validity of employee population data and records: by monitoring accuracy of records and data entry procedures, and by updating procedures when necessary. You maintain as well HR data record standards such as job status, job codes, time entry codes, job titles, pay grades, etc. As HR professional, you enter accurately HR information for all employees: while processing and monitoring data changes, and processing standard employee data entry transactions such new hire processing, job data changes, etc. Always, you strive for improvement/optimization of processes within realm of responsibility. Every day, you aim to build strong partnerships with peers, HR Business Partners, CoEs, and internal customers.
Who you are:
- Very good French and English skills, both spoken and written
- Excellent customer service skills
- Working knowledge of systems and tools supporting workforce administration
- Analytical, problem solving and critical thinking skills
- Ability to multitask and organize time efficiently
- Focused on results
- Excellent presentation and interpersonal communication skills
- Ability to work in a matrix environment and to communicate effectively across all levels of the organization
- Proactive attitude!
What we offer: At Merck, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!
Additionally, we offer: interesting and challenging work across multiple countries; possibility of work in international projects; personal development opportunities; great team atmosphere; flexible working hours competitive benefit package including: medical care, life Insurance, Multisport card, Empik pre-paid cards, cinema tickets, Lunch Pass card, vouchers, access to discounts & promotions.
