State Street Corporation (NYSE: STT) is the world's leading provider of financial services to institutional investors including investment servicing, investment management, market research and trading. With $28.4 trillion in assets under custody and administration and $2.48 trillion in assets under management State Street operates in 29 countries and more than 100 geographic markets and employs over 29,000 worldwide promoting a culture of excellence.
At the moment we are looking for candidates for
IMS Operational Specialist
Location: Krakow
Position Summary
The candidate will be expected to support the day to day running of the team, with responsibility for the provision of a premier service standard to the State Street IMS client base.
The team is responsible for:
- Servicing all aspects of trade confirmation processing and settlement instruction creation and dispatch across multiple products traded on behalf of London administered client accounts
- Products include Equities/Fixed Income/Cash/Foreign Exchange/Unitised Funds and securitized derivatives of the same
- Foreign Exchange trade settlement via the Continuous Linked Settlement (CLS) utility and Gross settlement where appropriate
The Trade Support Analyst is required to:
- Ensure that all trades are confirmed within predetermined timeframes and that all relevant deadlines are adhered to in the processing and instructing of transactions for each product. This will be accomplished by working closely with brokers, custodians, fund accountants, various internal stakeholders and other third parties
- Demonstrate accurate and timely processing at all times
- Have existing experience of, or develop, an in depth understanding of high risk markets and products as a critical attribute to ensure first pass accuracy of Team output
- Work collaboratively to build trusted working relationships via close liaison with internal cross functional global teams including Database Management, Corporate Actions, Reconciliation and IT, as well as London based Business Operations team and client facing Business Management team. Critical to build effective direct working relationships with client Middle and Front Office teams
- Work effectively with the India based Settlement Team to ensure a cohesive single team approach to the trade life cycle
- The role will also be responsible for the support of timely and accurate KPI, KRI and general MIS, as well as input into the process of broker performance management, supporting regular review meetings where required.
- Liaison with third party vendors of software and services will be required together with an established understanding of the core Investment Management trade lifecycle with emphasis on Electronic Trade Confirmation (ETC), cross product settlement and SWIFT messaging practices.
Job Specifications
- Close monitoring of automated electronic trade confirmation process and systems; attention to 'straight through' processing (STP) of trades; verification of trades against counterparty instructions; authorise and dispatch trades via SWIFT messaging system to custodians, clients, and fund accountants. Ensure all trades have been sent successfully, checking appropriate queues and processes.
- Ensure the accurate and timely processing of all trade input, adherence to market and custodian deadlines, first pass accuracy, fail management reporting and resolution, quality control for the production of accurate MIS and effective broker performance.
- Manage daily STP flow and any associated fall out; troubleshoot to escalate and repair immediate systems issues when necessary.
- Prioritise work effectively based on high risk, large value, custodian, interested party and product deadlines.
- Manage critical internal relationships with dependent units, clients, cross functional operational colleagues and global counterparts.
- Support the maintenance of critical external relationships with brokers, custodians and vendors
- Support process improvement opportunities where required and participate in strategic projects where necessary.
- Advise management of potential risk items (delays in the confirmation and instruction of high risk market or large value trades) and any exposures which may involve a claim against State Street
- Maintain up-to-date files relating to settlement practices in each market in which the clients invest.
- Apply the appropriate level of attention in dealing with escalated items of referral
- Establish relationships with brokers; assist in tracking broker delivery performance and service standards; regularly present broker benchmarking statistics.
- Work with the regional Product Services teams to resolve break items for cash and stock reconciliation.
We offer:
- Challenging and clear career path
- Work in stimulating international environment
- Wide range of competitive benefits
- Comprehensive training and career development program
- Wide scale Corporate Social Responsibility program