Currently we are looking for the candidates interested in developing and expanding their IT Interest and knowledge.
Engagement is dedicated to deliver the first two levels of support for our customer known from delivering the Telecommunication solutions.
During typical working day you will be responsible for analyzing, troubleshooting, resolving or dispatching the incidents related to the client systems.
Working Pattern: Shift worker covering 24/7
Main Accountabilities:
- Follow a set of tasks including system verification, day to day maintenance of the IT system peripherals
- Take first level actions on the peripherals
- Take prompt actions to treat the system alarms by following the standard procedures; Report all new incidents to the upper technical level
- Resolve recurrent incidents according to the documented written procedures
- Execute the procedures to secure and protect the IT peripherals
- Accomplish a requested set of tasks following the planning and the day-to-day operations
- Complete and update the operations report
- Update all procedures documents
Requirements:
- Communicative French and English language
- Knowledge of operating systems (Windows, Unix/Linux would be advantage)
- Knowledge of network infrastructure would be an advantage
- Knowledge of Office 2007
Atmosphere
- Working with great people and in legendary atmosphere
- No formal dress code
- Annual family picnics
- Unforgettable integrational events
- Employee volunteering opportunities and interesting CSR projects
- We value and respect diversity in terms of gender, nationality, roles, age, interests
- Internal celebration initiatives: Children\'s Day, St. Nicholas Day and many more
- Supporting employees\' hobbies: Business Run, e-sport games, basketball, volleyball
Development
- Development in expert or leader competencies
- Broad training offer with possible co-funding
- Access to Harvard Business Review knowledge base
- Introduction plan for new employees and Buddy Initiative
- A wide range of instructor-led and e-learning trainings
- Co-financing for post-graduate studies and courses
- Many companies under one roof / internal headhunters
- Internal development events: conferences, meetings, communities
- Education First platform for learning English online
Capgemini is one of leading global companies offering consulting and IT technologies.
The Cloud is fashionable – everyone’s talking about it, many use it, but only few know what it consists of, how it works, how to access it, and how to take care of it. It is us, Cloud Infrastructure Services, who understand the subject thoroughly. From high level services, through managing equipment and operating systems, internal or access networks to managing applications, IT operations, availability, configurations, and changes. By working in an international environment, we use a number of foreign languages.