Infrastructure Team Manager
Recruitment process for this position and onboarding trainings are conducted online.
What do you need to start?
- Enthusiastic, confident with a "can do" attitude
- Excellent interpersonal and communication skills
- Ability to work with a minimum of supervision as well as perform under pressure and meet tight deadlines
It's not essential, but we appreciate if you also have:
- ITIL certificate
- Experience in a managerial position would be an asset
What duties will help you grow?
- The selected candidate will lead the Level 2 team within the engagement and ensure that the levels of service meet or exceed service targets/aspirations and clients’ expectations.
- She/He will contribute to the early identification and escalation of service issues and monitor the quality of the service.
- She/He will focus on continuous improvement and spot automation opportunities.
- She/He will be responsible for the day-to-day team management: planning, performance management, coaching and mentoring.
- She/He will act as a promoter: develop career paths in collaboration with team members, responsible for identification, assessment and alignment of the key competencies required to be successful on the available career paths.
What have we prepared for you?
Space where you can develop yourself:
- Development programs, external courses, education & certificates co-funding, NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: e.g. Excel, VBA, RPA or customer care.
- You will have a possibility to join various technical communities.
- Flexible working hours thanks to a variety of projects. Ask your recruiter about possible options.
Our legendary atmosphere:
- We don't have a rigid dress code, but what we do have are awesome communities (e. g OUTfront, Women@Capgemini, Foreigners Community) and world– changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and simply… like each other!
A lot of benefits:
- Possibility to work in terms of Flexible Work Policy, which include work in a hybrid model, flexible working hours, equipment package and more.
- Private medical care which can be extended by a package of dental services purchased on preferential terms.
- Private life insurance which can be extended by oncology package purchased on preferential terms.
- Referral bonuses for recommending your friends to Capgemini.
- Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more).
- Offices in great locations, car leasing program, carpooling options and bicycle parking.