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The Learning Services Instructional Design team designs and maintains learning assets and training portfolios to support both internal and external customer training requirements.
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• Validate & prioritize learning requirements with Product, pre\post sales, partners and regional delivery teams.
• Costs learning requirements for resource project management team.
• Conducts needs analyses to determine gaps in the learning portfolio.
• Identifies new projects necessary to maintain and grow the curriculum based on customer feedback and product portfolio evolution.
• Manages lifecycle of each learning asset within the portfolio; regularly evaluates relevance and success, maintains current content during its useful life and cancels from the offering when appropriate.
• Drives portfolio rationalization efforts by Identifying existing projects that need to be updated, redesigned or cancelled to maintain the curriculum based on customer feedback and product portfolio evolution.
• Uses instructional design methodologies to define high level modality, duration, and key requirements for learning assets based on audience-specific feedback and nature of content for the portfolio; to be further defined and validated by individual project-focused instructional designer.
• Creates and maintains roadmaps showing ongoing plans for technical content, approach and methods. Ensures that all project designs mesh with the roadmaps.
• Promotes adherence to processes
• Ensures that the portfolio is aligned and rationalized to audience and business needs.
• Prioritizes content development against all external requirements.Utilizes the concept of document based training where appropriate.
• Identifies and engages Subject Matter Experts (SMEs) for use in developing learning assets.
• Communicates current portfolio status with cross-functional teams.Competency Mapping:
• Creates and maintain the skills matrices for the portfolio including learning assets knowledge and skills mapping for all job roles.
• Analyzes the success of the curriculum to maximize knowledge transfer for each technology and modifies the portfolio as warranted.Metrics & Reporting:
• Analyzes the curriculum and utilization, ensuring that the learning assets created continue to support the audience and business needs. This is accomplished by running utilization reports, analyzing skills matrices and collaborating with business and job role leads.
• Communicates portfolio updates in the organization's weekly reports. Depending on urgency and visibility may escalates critical issues to the Design team Lead.
• Creates and communicates the 90 day rolling roadmap of the portfolio at the monthly roadmap meetings. Instructional Design:
• Creates and maintains detailed design documents for all learning assets within the technology track in partnership with SMEs and engineering to final approval phase.
• Works closely with the media team and development team to ensure swift execution of the DDD to development phase.All other duties as needed, required or assigned by manager
• Bachelor's degree in a related field or equivalent experience
• Instructional Design education or Minimum of 5 years related experience
• Working with culturally diverse global teams
• Strong interpersonal, leadership, written, and verbal communication skills
• Self-motivated to accomplish goals
• Flexible work hours. Must be able to work outside of traditional working hours to enable collaboration with the global team.PREFERRED:List qualifications or skills that would be beneficial to have, but that are not essential to the job.BENEFICIAL TO ROLE:
• Master's degree or equivalent experience
• Knowledge of Motorola Solutions product and service portfolios/businesses
• Knowledge of project management principles
• Agile development environment