Capita is a leading business services provider with over 75,000 employees, operating in the UK, Europe, India and South Africa. Capita Polska supports clients across a range of sectors, including education, transport, health, life and pensions, insurance, and other private and public sector organisations. Recognised as most dynamically developing BPO in Poland, awarded by Outsourcing Stars and CEE Awards.
Capita is currently recruiting motivated individuals into the Capita Resourcing project in Kraków for the position of:
Capita is currently recruiting motivated individuals into the Capita Resourcing project in Kraków for the position of:
Insurance Policy Intern
Responsibilities:
- Onboarding new customers into the system.
- Updating policy holder details.
- Resolving premium allocation issues.
- Producing annual policy statements, switches.
- Handling policy claims by phone, email and written letter.
- Using your command of Italian.
Requirements:
- Being a student or a fresh graduate
- Fluent spoken and written English as daily written and verbal communication with UK stakeholders is required.
- Spoken and written Italian at least at a B1 level
- Analytical and numerical skills
- Ability to organize own work
- Strong interpersonal skills
- Attention to details
- Familiarity with IT technologies
- High ethical standards
Benefits:
- Friendly work atmosphere and positive environment with great work-life balance
- An experienced tutor to direct your development throughout the project
- Workplace in the city centre
- A 30-minute lunch break included in the 8-hour working day
- After work activities (football team, volleyball team, charity events, etc.)
- Access to free in-house English classes with our dedicated English Trainer
- Work in an international and multicultural environment