Interim Credit and Collections Specialist

The collections clerk position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of customer location techniques, collection methods, legal claims, and the selective use of outside collection services.

The Credit & Collections Specialist will:

• Stratify collection activities to maximize cash receipts

• Contact customers regarding overdue accounts and determine reasons for non-payment

• Notifies or locates customers with delinquent accounts and attempts to secure payment, using postal services, telephone, or personal visit

• Mails form letters to customers to encourage payment of delinquent accounts

• Negotiate the return of overpayments

• Monitor cash on delivery or credit card payments

• Issue credit hold notifications

• Recommend bad debt write-offs

• Maintain accurate records about the customer payment status

• Coordinate customer credit changes with the credit department, reviewing terms of sales

• Issue dunning letters to overdue accounts

• Issue LPC invoices

• Recommend that accounts be shifted to a collection agency or to legal action

• Understand and adheres to policies and procedures governing collection activities in area

• Cooperate with AR department to check correct posting of customer payments

• Cooperate with AP department to agree compensation with vendor payments

• Cooperate with external Lawyers Office in case of legal actions

• Experience on similar position in AR department

• Good English

• Computer literate; SAP, Excel & Word

• Good interpersonal skills & organizational skills

• Problem solving ability & team worker

• Good organizational skills

• Ability to work under pressure and to priorities workload

• Detail oriented, with the ability to work independently

• The employee contract for defined time (for 18 months)

• International working environment

• A highly respected and challenging jobs