Internship in IT Customer Service Support

• Maintaining a positive, empathetic, and professional attitude toward customers at all times
• Being a competent support regarding various applications, mainly from P2P and procurement area
• Being open to changes in support range (diving deeper into specific applications)
• Ensure customer satisfaction and provide professional customer support
• Communicating and building a good relationship with our customers
• Acknowledge and resolving customer requests
• Cooperating with colleagues from team and other departments in order to provide the best service
• All other duties assigned or delegated by supervisors

• Your English is at min. B2 level, German - good to have
• You are available 30 hours per week
• You are ready to be a part of our great Customer Support team in Lufthansa
• You are keen to learn new things
• You have proactive, solution-oriented mindset and pay attention to details
• You are able to work in the team as well as independent
• You already know SAP or are willing to learn

* CV/Resume required

* Must possess permit to work in Poland

• Flexible working hours from Monday till Friday
• P2P applications (including SAP) and workflows training for beginners
• Working with various applications and systems
• The best team to work with
• Working with Lufthansa colleagues from the whole world