Capgemini Infrastructure Services is one of the biggest outsourcing service providers in Poland. IS has achieved great success and grown rapidly since the establishment of our first service center in Krakow in 2004. In 2006, we opened a second center in Katowice and in 2012 a third center in Opole. Today, our team of 1,600 professionals delivers IT outsourcing services to 40 clients in 20 languages..
Internship
Place of work: Kraków
Ref. no CSA/ENG/KRK
Job Description:
- Providing the agreed set of regular reports by the agreed dates
- Supporting the Incident, Problem and Change Management Team in the presentation of trend information
- Taking an active interest in the reports generated, seeking to identify trends or inconsistencies between data
- Supporting automation and simplification of reporting processes
- Handle requests ad-hoc MI Reports in a timely manner
- Interface with Support Teams as required, generating required modifications to reports
Candidate's profile:
- Very good English skills
- Analytical skills
- Attention to details
- Knowledge of tools like MS Excel (Advanced user)
- Good interpersonal and influencing skills, including when necessary skilfully assertive
Additional Requirements
- Knowledge of SQL and relational databases
- Visual Basic for Application, knowledge of ODBC interfaces.
- Knowledge of ITIL practices (ITIL Certification preferred).
- Knowledge of Business Objects system (Desktop Intelligence, Web Intelligence, Designer)
What do we offer to the candidates:
- Interesting and stable job in international team
- Competitive salary with attractive benefit package
- Intensive training package
- Opportunity of personal development in a multinational environment
- Free private medical care
- Flex benefits
- Additional life insurance
- Friendly working atmosphere
