Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 482,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
Invoicing Associate with Italian
Workplace: Kraków
Nr ref.: 00754162
What will you do:
Reporting to the Invoicing Team Lead, the Invoicing Associate will be responsible for all aspects of invoicing within the organization. Invoicing Associate is expected to have knowledge of contract and invoice contents and ability to translate it to accurate invoicing and revenue concepts. The Invoicing Associate is responsible for delivering optimal invoicing presentment and delivery solutions for our client. They will partner with both internal and external teams to execute and improve invoicing processes by identifying issues impacting invoicing and improve accuracy through short term and long-term efficiency solutions.
- Accurate and timely setup and update of accounts in the billing/invoicing system.
- Manage daily ticketing queues in a professional, timely, concise and precise manner which includes researching the invoice discrepancies, pulling the raw reports/revenue reports, updating the address/contact information and customer service to answer billing / invoicing related concerns.
- Perform standard and non-standard quality audit of billing / invoicing file, invoices to be delivered, contract entry and accounts that are setup and updated in the system.
- Ensures that billing / invoicing activities are performed within the SLAs’ requirements
- Collaborate with Team lead to improve processes and its implementation.
What do we expect?
- Fluent English and Italian (B2/C1 level)
- Proven experience in MS Office
- Strong communication skills, with the ability to work under pressure to meet aggressive deadlines and prioritize independently
- Strong analytical skills with ability to draw conclusions and suggest potential solutions
What we can offer:
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
