IT Analyst with Dutch (1st line support)

Jacobs support designing High Tech manufacturing facilities across the globe and have a hand in transforming tomorrow.

• Providing first line support for workstations, servers, application software and hardware
• Diagnosing and resolving issues related to user account management, verification of accounts, MS Office and Windows
• Handling end users queries in Dutch via phone, chat, ticketing system ServiceNow (SNOW)
• Supporting members of your team on a daily basis

• Very good knowledge of Dutch (C1) and English (C1)
• Previous experience in customer service or IT area would be an advantage
• Knowledge of MS Office
• Good team player
• Good communication and problem solving skills
• Professional attitude

• International working environment and unique company culture
• Personal development opportunities
• Friendly atmosphere in dynamic team
• Full time employment contract with salary corresponding to qualification
• Benefits package including medical care, insurance, sport activities and other
• Independent role