IT Analyst with German or French (1st line support)

For one of our Top Client which is well-known company, we are looking for candidates for the position of IT Analyst with German/ French (1st line support).
Are you open for incoming challenges in IT/customer service area? This is a great opportunity to lead off your professional career in international environment.

• Providing first line support for end-users
• Diagnosing and resolving issues related user account management, verification of accounts, MS Office and Windows
• Handling end users queries in German or French via phone, chat, email
• Supporting member of your team on a daily basis

• Very good knowledge of German or French (at least B2 level)
• Nice to have previous experience in customer service area
• Knowledge of MS Office
• Willingness to work in a team
• Good communication and solving problem skills
• Professional attitude

• Friendly working atmosphere and clear career path
• Benefit package (private medical care, Multisport card)
• Wide range of trainings
• Competitive salary