Luxoft is a global leader in high-end software development.
Luxoft is looking for talents with a passion for technology & ready to create original solutions. Once on board, you are invited to expand your knowledge & skills, offering you a continuous learning experience helping you stretch your potential.
So if you’re enthusiastic by the idea of accessing cutting edge technology & innovation to make an impact, why don't you join us?
Following tasks and deliverables will be in the scope of this role as part of IT service transition, on boarding, enhancements, which are operationally managed within the ServiceNow platform.
- Elicitation / gathering of IT business requirements, translation into functional and non-functional specifications.
- Ongoing requirements management and collaboration with stakeholders and delivery teams - formulate requirements as user stories, definition of testing / success criteria, sprint planning & reviews, user acceptance testing, input into the product backlog
- Support enhancements in ServiceNow platform - focus on ServiceNow Portal and Service Request area
- Assist in modernization of IT services structure / framework in ServiceNow.
- Support the IT transition process by other tasks, like data analysis and reports
The IT Business Analyst is a key member of the IT Service Transformation team working on transition between IT Products into IT Services providing end to end IT service delivery and onboarding of IT infrastructure Services into ServiceNow platform.
Whilst the IT Business Analyst is not expected to be a technical expert, he/she is expected to have a relevant background in IT enterprise infrastructure and IT service management combined with strong capability in business analysis / requirements engineering.
The new team member will work in our state-of-the-art smart working Warsaw office as a member of our geographically distributed team. The role will report to the Business Analyst Line Manager located in the Warsaw office, and be allocated to projects and programs on demand.
The new team member will work in our state-of-the-art smart working Warsaw office as a member of our geographically distributed team. IT Business Analyst works within IT Business Analysts team located in Warsaw - currently 5 team members - experts in Business Analysis from various domains, and is a member of geographically distributed team. He / she reports to Project & Program Management (London, New York) and locally to the Line Manager located in the Warsaw office.
The successful candidate will be supported by an experienced and pragmatic management team and an established and successful Portfolio and Project Management Office (PMO).