IT Change and Release Coordinator
Miejsce pracy: Szczecin
3Shape is a Danish hi-tech company that creates 3D scanning and software solutions for healthcare industry, such as hearing and dental aid production, where we have a global leading position for more than 20 years.
Our offer:
- A professional challenge in a dynamic, globally-oriented business environment
- Informal atmosphere among the multinational team rooted in Scandinavian culture
- Hybrid work model
- Personal growth and development through continuous learning
- Package of benefits, including private medical care to keep you fit and well
- Lunch in our canteen for only 2 pln
- Beeing a part of a global leading fast-growing compan
We are currently looking for a motivated full-time Change & Release Coordinator to join our Group IT Team in 3Shape. Our new colleague holding this position will be responsible for the day to day implementation of the Change & Release process ensuring:
- Effective end to end Change management across organization including service integration
- Governance of the activities in accordance to the Change & Release Process including implementation of Procedures
- Ensuring Change & Release forums are appropriately chaired
- Support facilitation of Change reviews and approvals via the CAB
- Facilitation of the Forward Schedule of Change and assessing scheduling impacts to avoid deployment conflicts
- Identifying & implementing continual service improvements to the Change & Release Process
- Commitment to Change Process adherence to align with the department’s delivery methods and outcomes
- Cooperation with Process Manager on process evaluation Governing of the Change management process related activities:
- Change Assessment and Categorization
- Change Scheduling and Build Authorization
- Post Implementation Review and Change Closure
- Change Management Support Qualifications,
About you and what you'll bring:
- ITIL v4 Qualified is preferred but not essential
- Preferred understanding of ITIL Processes and how Change & Release Management integrates with the other ITIL Processes
- Strong analytical and problem solving skills to identify solutions
- Strong presentation, engagement & communication skills (written & verbal)
- Inquisitive attitude, willing to ask if there is a better way of operating
- Self-motivated and driven to achieve deliverables and positive outcomes
- Ability to work as part of a team or independently • Strong English skills Experience level: Junior/Mid position
We are currently looking for a motivated full-time Change & Release Coordinator to join our Group IT Team in 3Shape. Our new colleague holding this position will be responsible for the day to day implementation of the Change & Release process ensuring:
- Effective end to end Change management across organization including service integration
- Governance of the activities in accordance to the Change & Release Process including implementation of Procedures
- Ensuring Change & Release forums are appropriately chaired
- Support facilitation of Change reviews and approvals via the CAB
- Facilitation of the Forward Schedule of Change and assessing scheduling impacts to avoid deployment conflicts
- Identifying & implementing continual service improvements to the Change & Release Process
- Commitment to Change Process adherence to align with the department’s delivery methods and outcomes
- Cooperation with Process Manager on process evaluation Governing of the Change management process related activities:
- Change Assessment and Categorization
- Change Scheduling and Build Authorization
- Post Implementation Review and Change Closure
- Change Management Support Qualifications,
About you and what you'll bring:
- ITIL v4 Qualified is preferred but not essential
- Preferred understanding of ITIL Processes and how Change & Release Management integrates with the other ITIL Processes
- Strong analytical and problem solving skills to identify solutions
- Strong presentation, engagement & communication skills (written & verbal)
- Inquisitive attitude, willing to ask if there is a better way of operating
- Self-motivated and driven to achieve deliverables and positive outcomes
- Ability to work as part of a team or independently • Strong English skills Experience level: Junior/Mid position