IT Helpdesk Administrator with foreign language
Miejsce pracy: Kraków
Nr ref.: JO-1307-267313xxxxxxx_113
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals. Currently, for one of our international Client we are looking for: Helpdesk Administrator with foreign languages.
JO-1309-271628
Requirements:
- Fluent in English and in one of the following languages: German / French/Dutch / Danish / Swedish/Spanish / Portuguese / Italian / Hungarian / Turkish / Czech or Bulgarian.
- Ability to learn and maintain a high level of knowledge of the clients computing environment
- Excellent telephone, listening and communication skills
- Ability to work various shifts
- Experience in IT area is not required but will be and strong asset
- Experience with service management system and customer service will be an advantage
Responsibilities:
- Management system to track and facilitate the handling of all customer incidents and/or service requests
- Answer questions regarding system errors or usage instruction
- Maintain a high level of teamwork and communication
- Providing first-line investigation and diagnostics
- Password resets, user account creation
Client offers:
- Life insurance
- Private health insurance
- MultiSport Card.
- Lunch & leisure vouchers.
- Clear career path in a growing multinational organization
- Attractive salary
If you are interested in this job position, please send your CV in English.