Foundever is one of the leading companies in the field of business process outsourcing, digital marketing, training, talent management, technology and innovation, consulting, and analytics!
IT Helpdesk Specialist
Warsaw
Your responsibilities will include:
- Troubleshooting technical issues related to computer hardware and internal applications;
- Preparing agents' computers for work;
- Basic configuration of servers, LAN/WAN, and Wi-Fi networks;
- Understanding IT infrastructure monitoring and analysis mechanisms;
- Working in accordance with standards such as ITIL, PRINCE, ISO 9000, and ISO 27000;
- Collaboration with an international support team.
This job is for you if:
- You are fluent in English (B2) and Polish (C1);
- You have knowledge of computer hardware and basic configuration elements;
- You have experience configuring MS Outlook, Teams, and MS Word and Excel functions;
- You are familiar with server configuration and LAN/WAN and Wi-Fi network maintenance.
Additional information:
- Working hours: Monday - Friday 8:00 AM - 6:00 PM (8 hours per day);
- Work in our new office in Warsaw;
- Contarct of employment or contract of mandate (for students under 26).
What we offer:
- Career development opportunities – 92% of our management team started their careers at Foundever as customer service consultants;
- Attractive benefits package (Multisport card, private medical care);
- Work from a modern office in Warsaw;
- A great atmosphere within a supportive team.
What else should you know?
- Holiday allowance and eyewear purchase support are standard with us;
- If you’re a parent, your children can look forward to Christmas gifts from our company Santa;
- Internal programs promoting a healthy lifestyle;
- Access to extensive training platforms – because we care about the growth of our employees.
Don’t wait – we’re looking forward to your application!
Poznaj
Foundever
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.